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Return & Refund Policy
Last updated: 22 November 2024
Important Hygiene Notice
For hygiene reasons, all bedding products are strictly non-returnable and non-refundable once sold.
This includes pillows, bolsters, bedding, and related items.
This ensures every customer receives products that are safe, clean, and unused.
How we’ll support you
Even though returns are not accepted, we are here to make sure your order arrives correctly and safely.
If there is any issue with your order (defect, damage, or incorrect item), please contact us via WhatsApp with clear photos or a short video.
Our team will review your case and guide you on the next steps as quickly as possible.
Returns & Exchange Guidelines
Need help with your order?
Reach out to us directly for faster support and delivery-related enquiries.
For return-related enquiries, please contact us via WhatsApp for faster assistance.
WhatsApp: +65 8479 5232
Operating hours:
Monday – Friday, 10:30 AM – 5:30 PM
(Excluding weekends & public holidays)
